Subscription Terms

1. Subscription Plans

Access to TemplateTo is provided on a subscription basis, with multiple plans available as detailed on our pricing page.
Users may choose between monthly or annual billing cycles at the time of purchase.

Each plan includes a monthly allowance of credits, which are used when documents are generated.
Generating a PDF uses 1 credit for each 10 pages or part of 10 pages: 1–10 pages uses 1 credit, 11–20 pages uses 2 credits, and so on.
Image outputs use 1 credit each.
Previews generated while designing a template in the TemplateTo editor do not use credits.
The allowance resets at the start of each monthly usage period, including on annual plans. Unused credits do not carry over.

All subscriptions are billed in advance, either monthly or annually, depending on the plan selected.
Accepted payment methods include major credit/debit cards and other options made available through our billing provider.
By entering payment details, Users authorise TemplateTo to charge subscription fees on a recurring basis.

Users may upgrade or downgrade their plan at any time through their account settings.
Changes will be prorated, and adjustments will be reflected in the next billing cycle.

If a payment fails or is not received within 7 days of the due date, TemplateTo may temporarily suspend access to the Service.
TemplateTo will notify Users via email before taking any suspension action.

TemplateTo is not currently VAT registered. No VAT or other sales tax is applied to subscription fees.
Customers are responsible for any local taxes or reverse-charge VAT reporting, where applicable.

Subscriptions automatically renew at the end of each billing cycle unless cancelled in advance by the User.
Users can manage or cancel their subscription at any time via their account dashboard.

Users may cancel their subscription at any time. Access to the Service will remain active until the end of the current billing period.
No refunds are issued for partial use or unused time within the billing period.
TemplateTo reserves the right to suspend or terminate subscriptions for non-compliance with these terms, with reasonable notice provided where appropriate.

TemplateTo may update subscription pricing or terms. Users will be notified in advance of any changes and may choose to continue, downgrade, or cancel their subscription.